December 7th, 2007 by James Cerwinski
Categories: Network Monitoring
Monitoring Networked Printers with Raritan CommandCenter NOC
CC-NOC provides real-time information about network enabled printers by leveraging the best attributes of synthetic transactions and SNMP. A highly configurable notification capability enables administrators to be informed via email, pager or mobile phone about printer status changes and problems.
Information about any SNMP enabled node is retrieved with standard MIB (Management Information Base) data and product specific MIBs. Standard MIB information retrieved By CC-NOC includes MIB II (RFC 1213) and host resources MIB (RFC 1514) which provides network performance statistics and host computer information respectively. In addition to these standard MIBs, the CC-NOC also retrieves device specific MIBs which allow for detailed alerts to be sent to network administrators. The user has the ability to compile new or updated MIBs directly into CC-NOC.
The CC-NOC retrieves MIB (RFC 1759) data providing important printer details. This MIB allows alerts, specifying severity level, description, and other pertinent information to be sent to the administrator for both critical and non-critical conditions. Critical alerts are triggered by events in which printing has stopped such as: out of paper, toner empty, and output bin full conditions. Non-critical alerts are triggered by events that may lead to printer being stopped such as: input media low, toner low, and output bin nearly full. Priorities such as normal, warning status, operator call and service call are given to each group of alerts. These capabilities enable a network administrator to achieve the highest level of availability.
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